Shipping policy
Shipping Policy – EdouCrown
At EdouCrown, we are committed to delivering your order quickly and safely. Please review our shipping policy below for full details.
Order Processing Time
All orders are processed within 1–5 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note: Orders are not shipped on weekends or holidays.
Shipping Time Estimates
United States
Estimated delivery time: 3–10 business days
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Processing time: 1–5 business days
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Shipping time: 2–4 business days
International Orders
Estimated delivery time: 5–15 business days
International shipping times may vary depending on destination and customs clearance procedures.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
We may occasionally offer:
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Free shipping promotions
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Discounted shipping for special events
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
Delays & Issues
While we work hard to ensure timely delivery, EdouCrown is not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Incorrect or incomplete shipping addresses
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Weather or unforeseen circumstances
If you experience a significant delay, please contact us and we will gladly assist you.
Incorrect Shipping Address
Please double-check your shipping address at checkout.
If you notice an error, contact us immediately at:
We cannot guarantee address changes once an order has been processed.
Contact Us
If you have any questions about your order or shipping, please contact:
EdouCrown Customer Support
Email: edwidge@edoucrown.com
We are happy to help!